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Privacy Policy

Last Updated: August 2025

CyberHex LLC (“CyberHex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with cyberhexcore.com (“Site”).

By using our Site or services, you agree to the terms of this Privacy Policy.

1.Information We Collect

A. Personal Data You Provide

We collect personal data when you:

  • Place an order

  • Sign up for emails or newsletters

  • Fill out contact or feedback forms

  • Create an account or profile

This data may include:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details (processed via third-party gateways)

  • Any additional information you voluntarily provide

B. Automatically Collected Data

When you use our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Referring website or search terms

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2.Purpose of Data Collection

We collect and process personal data for the following legal purposes:

Purpose Legal Basis To process and deliver your orders Contractual necessity To respond to inquiries and support requests Legitimate interest To send promotional materials (if opted in) Consent To improve website performance and UX Legitimate interest To prevent fraud or misuse of services Legitimate interest To comply with applicable laws and regulations Legal obligation

3.Data Protection & Security

We implement technical and organizational measures to protect your data:

  • SSL encryption on all pages

  • Secure access to data servers

  • Limited employee access to sensitive data

  • Third-party payment processors with PCI compliance

Note: While we take security seriously, no method of transmission over the internet is 100% secure.

4.Cookies & Tracking Technologies

We use cookies and tracking pixels to:

  • Remember login sessions and cart items

  • Analyze website usage (via Google Analytics and similar tools)

  • Personalize product recommendations and ads

You can control cookies through your browser settings. Some features may not work if cookies are disabled.

5.Sharing Your Data

We do not sell or rent your personal data.
We may share it with trusted third parties that help us run our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment partners

  • Email marketing services

  • Website analytics providers

  • Legal or government authorities, if required

Each partner is bound by its own privacy and data protection policies.

6.International Data Transfers

If you’re located outside the United States, please be aware that your information may be transferred to and processed in the U.S. or other jurisdictions.
We rely on legal mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure data protection when required by law.

7.Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR):

  • Right to access, correct, or delete your personal data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

  • Right to file a complaint with your local data protection authority

For California Residents (CCPA/CPRA):

  • Right to know what personal data we collect

  • Right to request deletion of your data

  • Right to opt-out of the sale or sharing of personal data (we don’t sell data)

  • Right to non-discrimination for exercising your privacy rights

To exercise your rights, email: support@cyberhexcore.com
Please allow up to 30 days for a response.

8.Data Retention

We retain your data only as long as needed for:

  • Fulfilling legal or contractual obligations

  • Resolving disputes

  • Enforcing our terms

  • Internal analytics or record-keeping

When your data is no longer needed, we securely delete or anonymize it.

9 External Links

Our Site may link to external websites we do not control.
We are not responsible for the privacy practices of other sites and encourage you to read their policies.

10.Children’s Privacy

We do not knowingly collect personal data from children under age 13 (or equivalent minimum age in your jurisdiction).
If you believe a child has provided personal information, contact us immediately.

11.Legal Disclosures

We may disclose your information if:

  • Required by law, subpoena, or court order

  • Necessary to protect our legal rights

  • Needed to detect or prevent fraud or abuse

  • Requested by law enforcement with proper authority

12.Policy Updates

We may revise this Privacy Policy from time to time.
We will post the updated version with a new “Last Updated” date at the top. Continued use of our site means you accept any changes.

13.Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
CyberHex LLC
📧 Email: support@cyberhexcore.com